Terms of Service

1. Definitions

• "Authorized User" means an employee, contractor, or agent of the Agency who has been assigned credentials to access the Services.
• "Agency Data" means all electronic data, text, messages, or other materials submitted to the Services by the Agency or its Authorized Users.
• "Order Form" means the ordering document or online purchase process specifying the Services to be provided.

2. Eligibility and Account Registration

The Services are intended solely for use by authorized law enforcement agencies and their personnel. You represent and warrant that you have the legal authority to bind the Agency to these Terms. You are responsible for maintaining the confidentiality of all account credentials and for all activities that occur under your Authorized Users' accounts.

3. Subscriptions and Payment

Access to the Services requires an active subscription. Fees are billed annually in advance unless otherwise specified in an Order Form. All fees are non-refundable. If payment is not received by the due date, we reserve the right to suspend access to the Services until all outstanding balances are paid.

4. Acceptable Use

You agree not to, and will not permit Authorized Users to:

• Use the Services for any illegal or unauthorized purpose.
• Attempt to bypass or breach any security mechanism of the Services.
• Reverse engineer, decompile, or disassemble any portion of the Services.
• Resell, sublicense, or distribute the Services to any third party.

5. Agency Data and Ownership

The Agency retains all right, title, and interest in and to the Agency Data. You grant us a limited, non-exclusive license to host, copy, transmit, and display Agency Data strictly as necessary for us to provide the Services and ensure compliance with applicable laws.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary information received from the other party during the term of this agreement. We will protect Agency Data in accordance with our Privacy Policy and industry-standard security practices.

7. Intellectual Property

Apps4MOS retains all right, title, and interest in and to the Services, including all software, designs, interfaces, and underlying technology. No rights are granted to the Agency other than the limited right to use the Services as expressly set forth in these Terms.

8. Availability and Uptime

We strive to maintain 99.9% uptime for the Services. However, we do not guarantee uninterrupted access. We may perform scheduled maintenance during off-peak hours and will provide advance notice whenever possible.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL APPS4MOS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY THE AGENCY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

To the extent permitted by applicable law, the Agency agrees to indemnify and hold harmless Apps4MOS and its officers, directors, and employees from any claims, damages, or expenses arising from the Agency's use of the Services in violation of these Terms or applicable law.

12. Term and Termination

These Terms commence on the Effective Date and continue until all subscriptions have expired or been terminated. Either party may terminate this agreement for cause upon 30 days written notice of a material breach that remains uncured. Upon termination, we will facilitate the secure export of Agency Data before purging it from our systems.

13. Governing Law and Disputes

These Terms shall be governed by the laws of the State of New York, without regard to its conflict of laws principles. Any disputes arising out of or relating to these Terms shall be resolved exclusively in the state or federal courts located in New York County, New York.

14. Changes to These Terms

We may modify these Terms from time to time. If we make material changes, we will notify you via email or through the Services prior to the changes taking effect. Your continued use of the Services constitutes acceptance of the updated Terms.

15. Contact Us

If you have any questions about these Terms, please contact our legal department: